Policies, Terms and Conditions:

Terms and Conditions

BY ACCESSING, BROWSING OR OTHERWISE USING THE SITE ernasgourmet.com (FURTHER MENTIONED AS WE, US, OURS, THE COMPANY) YOU INDICATE YOUR AGREEMENT TO THE TERMS AND CONDITIONS MENTIONED HEREWITH. BY ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE YOU ARE AGREEING TO THE TERMS AND CONDITIONS MENTIONED HEREWITH.


ernasgourmet.com reserves the right to alter modify or delete these terms and conditions at any time at their will. The altered terms and conditions become binding on the user from the time they are published on the web.

ernasgourmet.com provides the service of direct home delivery of goods offered on the website.

Orders:

We deliver goods ordered via ernasgourmet.com and phone. At a specified minimum order quantity the delivery is for free.

We accept orders on all seven days and you receive the delivery a minimum of 24 hours later. The order cut-off time for the next day is 2pm.

We are closed on Sundays, orders placed on Saturday will hence be delivered on Monday.

Our delivery areas are:

Note for first-time guests: if you just registered and are placing your first order, please allow us to calculate the home-delivery charges after receiving your order.

At a minimum order of Rs.500/- delivery in following areas is free. On orders below Rs.500/- a home-delivery charge of Rs. 100/- is applicable.

Chhattarpur

110030

Ladoo Sarai

110030

Gadaipur

110030

Sultanpur

110030

Ghitorni

110030

Vasant Kunj

110070

Vasant Vihar

110057

Vasant Enclave

110057

Munirka

110067

 At a minimum order of Rs.1000/- delivery in following areas is free. On orders below Rs.1000/- a home-delivery charge of Rs. 200/- is applicable.

Safdarjung Enclave

110016

Hauz Khas

110016

Hauz Khas Market

110016

IIT Hauz Khas

110016

Green Park

110016

Green Park Market

110016

Safdarjung Development Area

110016

Saket

110017

Malviya Nagar

110017

Chirag delhi

110017

Sarvodaya Enclave

110017

Pansheel Enclave

110017

West End

110021

Shanti Niketan

110021

Anand Niketan

110021

Moti Bagh

110021

Diplomatic Enclave

110021

Chanakyapuri

110021

Malcha Marg

110021

RK Puram

110022

Safderjung Enclave

110029

Gulmohar Park

110049

Masjid Moth Extension

110049

South Extn – I

110049

South Extn – II

110049

Asian Games Village

110049

Shapur Jat

110049

Uday Park

110049

Anand Lok

110049

Sainik Farms

 

 At a minimum order of Rs.2000/- delivery in following areas is free. On orders below Rs.2000/- a home-delivery charge of Rs.300/- is applicable.

Golf Links

110003

Delhi Gymkhana Club

110011

Shahjahan Road

110011

Chittaranjan Park

110019

Alaknanda

110019

Mandakini Enclave

110019

Defence Colony

110024

Lajpat Nagar

110024

Kailash Colony

110048

Greater Kailash 1

110048

Greater Kailash 2

110048

Masjid Moth Phase II

110048

Pamposh Enclave

110048

East of Kailash

110065

New Friends Colony

110065

Friends Colony East

110065

Friends Colony West

110065


The prices listed on ernasgourmet.com are subject to change without prior notice.

At times there are remote possibilities of wrong invoice generation due to some glitch in software, in those cases we reserve the right to raise the correct invoice and that is the amount customer should pay.

A lot of our ingredients procured daily. Therefore, if ingredients for a product are not available or are not of good quality, the product will not be delivered. We will do our best to let you know well in advance so that you can make adjustments to your order or the amount will be adjusted accordingly in the invoice.

Images of products on ernasgourmet.com are for representational purposes and may not resemble exactly in size, color, weight, contrast etc.

Return and Replacement:
Return Policy Please note that an order once placed cannot be cancelled. Items, if found in undesirable condition, will be returned at delivery and in turn the amount will be adjusted accordingly in the invoice.

The user of this website ensures that he/she has entered a correct billing and shipping address from which the dues he/she owes to ernasgourmet.com will be recoverable in full. In case the above mentioned condition is not true then he/she authorizes ernasgourmet.com to take appropriate legal action against him/her in whichever way ernasgourmet.com deems fit.

Delivery
We strive towards delivering your order at the time slot chosen by you. However, due to unfortunate events
including road accidents, vehicle break-down, traffic jams, strikes, war, riots, unacceptable weather conditions, change of law, statutory prohibitions/ restrictions we cannot guarantee the exact delivery time. Thus ernasgourmet.com cannot guarantee the delivery of produce within the time slots chosen by the customer. The user of the website understands and will not hold ernasgourmet.com responsible for any delays in the delivery of the order placed.

The Courts at
Delhi shall have exclusive jurisdiction in any proceedings arising out of this agreement.